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Welcome to the Skills & Training for Alberta Registries
Website
All courses on this site have been designed for individuals performing or about to perform registry service functions.
Registration in the courses is not restricted. Register for access to these courses by clicking on "Sign Up" on the left hand side of this screen.
Courses are delivered online in an easy-to-learn environment, using real-life examples specific to the registry services in Alberta.
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Visit http://www.aara.ca/careers to view registry job postings.
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What is the value of staff
training?
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Why use online training?
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How do I get started?
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AARA values education and training of personnel for the following reasons:
- Creates a pool of readily available and adequate replacements for personnel who may leave or move up in the organization
- Enhances a registry agency's ability to adopt and use advances in technology because of sufficiently knowledgeable staff
- Builds a more efficient, effective and highly motivated team which enhances the company's competitive position and improves employee morale.
- Ensures adequate human resource for expansion into new programs.
In addition, research has shown specific benefits that a small business receives from training and developing its employees
including:
- Increased productivity
- Improved efficiency resulting in financial gains
- Decreased need for supervision
Our online training courses are a cost effective way to train your staff. There are no travelling, meeting or accommodation costs. Courses are available
around the clock and can be accessed from any computer that has Internet access. In addition, employers can track their employees' progress and check
reports for how successful each enrolled employee is at applying the concepts taught in each course.
- Register on the site by clicking on "Register Now" on the left side of the screen below the login area.
- Follow the steps of the wizard to register on the site - you must have a valid email address to register on the site.
- Once the registration is complete, you will be emailed a confirmation code. Retrieve this code from your email and enter it on the Confirmation Code
page. This is a security measure to ensure that your email address is valid.
- Now that registration is complete you will need to activate or purchase a course. Click on the Courses menu item on the left side of the screen.
- Choose the course you wish to purchase/activate and click on the Online button beside "Enroll".
- Choose whether you are purchasing this course or activating it with a ticket from your employer.
- Complete the steps of the wizard to finish activating the course. You will receive an email confirming your purchase.
- Access the course by clicking on the Courses menu and then click on Access Course beside the course you wish to access.
Supervisor Training - Specifically designed for a registry agency, this is a course
for managers and mentors who will be supporting the trainee. This course includes 2 modules:
- Provide On-the-job Training - This module describes how to do on-the-job training
and describes coaching, demonstration and evaluation.
- Skill Evaluator Responsibilities - For each course, there is a practical component
that must be evaluated on the job site. This module outlines the responsibilities of the person or persons identified in
each registry agency who will take on the responsibility of evaluator.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
Customer Service - This course outlines what good customer service is and how to
deliver it. It includes two modules:
- Good Customer Service - Outlines the importance of good customer service and describes
how to deliver this service.
- Dealing with Difficult Customers - Dealing with difficult customers is part of
the job and learning how to handle these situations with professionalism is the goal of this course.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
Spatial Information System (SPIN 2) - Search Alberta Land Titles Spatial Information
System, SPIN 2, for Land Titles data products, registered survey plans, township images, survey control markers, soil capability
information and other land information services. This course will familiarize the student with the feature of this database
and the related products for sale to the public.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
Working With MOVES - Supervisor Training - The Motor Vehicles Systems (MOVES) manual
is an important tool used in the operation and management of Alberta Registries functions. Supervisors of these functions
must understand the requirements stated in the MOVES manual and be able to locate desired information within it. They must
also know the procedures for completing those tasks and be able to direct frontline staff in carrying them out. This course
is designed to help supervisors ensure compliance with the regulations governing Alberta Registries operations, improve
business processes, and help keep customers served in an efficient manner.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
Alberta Virtual Vault Training - This course is designed to teach Alberta Registry
Agents how Alberta Virtual Vault can be used by clients to help manage their valuable life documents when they are no longer
capable of doing so. Students will also learn about their duties as Registry Agents regarding the Alberta Virtual Vault
product and some basic sales techniques to help inform consumers of the product's features and benefits.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
CORES, the Corporate Registry Electronic System is an application that allows registration of corporations, professional
corporations, extra-provincial corporations, partnerships, and other organizations. Registry agents and employees of other
businesses must pass an exam to be accredited for CORES Level 1 processes. This course provides all the information students
need to be successful in the accreditation exam and in completing maintenance (annuals reports and annual returns) and notice
filings, and creating or dissolving trade names and partnerships.
Exam: This course includes a practice exam to help you prepare for the accreditation exam.
To be accredited, the student must successfully pass an exam set by Service Alberta. Exam details can be found on RAnet
or at https://servicealberta.ysasecure.com
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
The CORES Level 2 course gives students the knowledge and skills necessary to pass an accreditation exam that allows them
to create, revive, and reinstate corporations. Level 2 accreditation also allows users to amend a corporation name; register
receivers, bankruptcies, continuances, discharges, dissolutions; and register, amend and discharge limited partnerships
and limited liability partnerships.
Exam: This course includes a practice exam to help you prepare for the accreditation exam.
To be accredited, the student must successfully pass an exam set by Service Alberta. Exam details can be found on RAnet
or at https://servicealberta.ysasecure.com
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
CORES Level 3 builds on the knowledge of CORES procedures learned in Levels 1 & 2. This course will provide learners with
more background information in corporate concepts such as amalgamations, mergers, amendments to corporate structure, conversions,
arrangements, and corporation reorganizations. Learners will gain the skills necessary to pass the Level 3 accreditation
exam.
Exam: This course includes a practice exam to help you prepare for the accreditation exam.
To be accredited, the student must successfully pass an exam set by Service Alberta. Exam details can be found on RAnet
or at https://servicealberta.ysasecure.com
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
Registry agents in Alberta use APPRES (Alberta Personal Property Electronic System) to register security agreements, garage
keepers' liens, land charges, maintenance orders, and other creditor filings. This APPRES course for registry agents gives
students the knowledge necessary to pass an accreditation exam that grants them access to all the functions in the APPRES
system.
Exam: This course includes a practice exam to help you prepare for the accreditation exam.
To be accredited, the student must successfully pass an exam set by Service Alberta. Exam details can be found on RAnet
or at https://servicealberta.ysasecure.com
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
APPRES users outside of established registry agencies, some of whom are law firms, banks, real estate agencies, and automobile
dealerships, need accreditation that allows them to register security agreements, garage keepers' liens, land charges, maintenance
orders, and other creditor filings. This APPRES course for non-registry agent users provides the knowledge necessary to
pass an exam and receive a password that allows them full access in their business locations to the APPRES system.
Exam: This course includes a practice exam to help you prepare for the accreditation exam.
To be accredited, the student must successfully pass an exam set by Service Alberta. Exam details can be found on RAnet
or at https://servicealberta.ysasecure.com
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
This lesson will provide Registry Agents with a general understanding of the roles and responsibilities of being a Registry
Agent. Students will learn specific administrative tasks that they will be conducting on a daily basis and how to deal with
these tasks efficiently and effectively. This lesson will also help Registry Agents ensure they comply with the policies
and procedures and regulations that govern the operations of a Registry Agency.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
This lesson is designed to provide Registry Agents with basic information on the applicable legislation (Access to Motor
Vehicle Information Regulation (AMVIR) and Freedom of Information and Protection of Privacy (FOIP)), which affects the day-to-
day operations at a Registry Agency. Students will learn their responsibilities when it comes to the collection, use, release,
storage and destruction of personal information pertaining to Motor Vehicles.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
This lesson is designed to teach Registry Agents the business rules, requirements and policies and procedures relating to
Client services on MOVES. Students will learn the different client types/attributes and the policy requirements for creating,
modifying and/or updating a client on MOVES. They will also learn the importance of the Identity Verification process to
ensure the identity of Albertans is protected and the integrity of the MOVES system is maintained.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
This lesson will provide Registry Agents with a good understanding of the requirements and policies and procedures relating
to driver licensing in Alberta. Registry Agents will learn the eligibility and residency requirements for driver licensing
and how to assist clients from reciprocal and non-reciprocal countries wanting to obtain a driver's licence in Alberta.
They will also learn the requirements that must be met in order to issue a driver's licence or Identification Card. This
lesson also provides information on the different types of licence suspensions and the requirements a client must meet in
order to be re-licensed.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
This lesson will teach Registry Agents the requirements and policies and procedures to follow when issuing a driver's licence
or completing Operator services on MOVES. Students will learn about the licensing structure (various licence classes and
condition codes), and examination requirements that must be met. They will also learn how to process each of the Operator
services on MOVES and calculate licence expiry terms.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
This lesson will provide Registry Agents will a good understanding of the business rules and requirements regarding the
Graduated Driver Licence Program. Registry Agents will learn the GDL process and restrictions placed on a GDL learner/driver
and the requirements for drivers from outside of Canada. They will also learn the requirements and process to exempt a client
from the GDL program.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
This lesson will teach Registry Agents the requirements, business rules and policies and procedures related to the vehicle
registration process. Students will learn the registration process for new, used and out-of-province vehicles and be able
to identify the documents needed to register a vehicle in Alberta. They will also learn about the various licence plate
classes and sub-classes and how to process each of the Vehicle services on MOVES and calculate expiry terms.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
This lesson will provide Registry Agents with a good understanding of the requirements, policies and procedures and business
rules related to Commercial vehicle registration processes. Registry Agents will learn the different commercial vehicle
registration and plate classes and the requirements for transporting goods in Alberta. They will also learn the types of
documents that must be presented in order to register a vehicle commercially.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
Registry Agents provide the public with services relating to vital statistics pertaining to events in Alberta such as births,
stillbirths, deaths, marriages and changes of name require knowledge of the Vital Statistics (VISTAS) application. This
lesson will provide you with a basic understanding of the Vital Statistics services provided by Alberta Registries.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
APPRES stands for Alberta Personal Property Registry Electronic System and it is used by secured parties to register an
interest in a debtor's property in the Personal Property Registry (PPR). APPRES stores and makes available to the public
basic information about these secured party/debtor relationships. This lesson will provide you with a basic understanding
of the PPR search types and procedures.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
The Corporate Registry System (CORES) is a centralized database of information on all legal entities, businesses and non-profit
organizations registered to carry on business activities in Alberta. This lesson is designed to help you become familiar
with CORES and to develop the skills that will enable you to become an accredited CORES user.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
In this lesson, you will learn about Land Title searches and the Spatial Information System (SPIN 2). This lesson will provide
you with a basic understanding of policy and procedures for land title searches as well as an overview of basic SPIN 2 searches.
The student must be employed by a registry agent and have been granted access to RAnet to write this exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
The job of a Registry Agent involves a lot of knowledge regarding driver licensing, motor vehicle registration, the Corporate
Registry, the Alberta Private Property Registry and Vital Statistics. It takes time and training to acquire all of the knowledge
needed to be a well-rounded professional. This course is designed to equip new Registry Agents, or someone preparing to
work in a registry office, with enough knowledge to perform some of the more basic services offered by Alberta Registries,
allowing them to begin their careers and their training on a firm basis.
This course includes a general competency exam.
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
Alberta Health Care Insurance Plan Training
This course will provide learners with information on the details of the policies and business rules that apply for processing
AHCIP services in Alberta. As an Alberta Health and Wellness Client Service Provider, you will be responsible for processing
various services related to the:
- Registration
- Cancellation
- Reinstatement
- Deletion and addition of dependents
- Temporary absences, and
- Alberta Blue Cross Non-Group coverage for new and existing AHCIP account holders.
This course will describe your role in providing these services and will help you make appropriate referrals to an Alberta
Health and Wellness Business Specialist. The course will also describe how to use the ACHIP Registration Business Rules
manual when providing AHW related services.
The student must be employed by a registry agent to qualify to write the certification exam. Exams are held at proctored
locations throughout Alberta. Exam details can be found on RAnet or at
https://servicealberta.ysasecure.com
Price:
To enroll in this course, Sign Up on this site, then Login
by using the login form above the menu.
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